Question 1

What services do you offer?

Accepted Answer

We specialize in wedding coordination with three service levels:
Wedding Day Management (Coordination Only) – For couples who’ve booked vendors and need pro execution.
Coordination + Planning (6–12 Months) – Vendor sourcing, timeline management, and guided planning.
Full Planning & Coordination – Concept to send-off with end-to-end vendor and logistics leadership.

Question 2

How far in advance should we book?

Accepted Answer

Full Planning: 9–18 months out
Coordination + Planning: 6–12 months
Wedding Day Management: Minimum 1–2 weeks with vendor list and details in place (earlier is better to ensure quality).

Question 3

What are your starting investments?

Accepted Answer

Every wedding is unique, and pricing is customized based on guest count, scope, venue, logistics, and overall complexity.

To receive accurate investment details, please complete our Contact Form here. After your consultation, you’ll receive a tailored proposal designed to fit your vision and needs.

Question 4

How does the booking process work?

Accepted Answer

Inquiry → Date availability check
Consultation → Fit + scope
Custom Proposal → Services outlined
Contract + 50% Retainer via HoneyBook (service fees applies)
Onboarding → Planning portal, shared timeline, next steps

Question 5

Do you work with our already-booked vendors?

Accepted Answer

Yes. We confirm all details, build a unified timeline, and become the single point of contact so everyone is aligned.

Question 6

Can you source vendors for us?

Accepted Answer

Absolutely! Within Wedding Coordination + Planning and Full Wedding Planning. We’ll recommend vetted pros that match your style, budget, and priorities.

Question 7

What happens on the wedding day?

Accepted Answer

Lead coordinator + assistant(s) on site
Full timeline execution and cueing
Vendor check-ins and arrivals
Setup oversight for décor/rentals/place settings
Ceremony/processional management
Reception flow, toasts, first dances, special moments
Problem-solving behind the scenes so you can be fully present

Question 8

Do you attend the rehearsal?

Accepted Answer

Yes. 1-hour rehearsal is included for Day-of, Coordination + Planning, and Full Planning (scheduling permitting). Multi-day or off-site rehearsals can be added.

Question 9

Will you set up our personal décor?

Accepted Answer

Yes, programs, cards, signage, favors, memorial table, etc., within a defined scope (we’ll outline this in your proposal). Complex builds or floral installs may require our rental/florist partners.

Question 10

Do you travel?

Accepted Answer

Yes, Birmingham/Trussville and Greater surroundings areas such as Atlanta are our primary markets. Travel/lodging fees may apply for venues outside these areas or for multi-day events.

Question 11

Are you LGBTQ+ friendly and experienced with cultural/religious ceremonies?

Accepted Answer

Yes to both. We champion love in all forms and collaborate closely to respect traditions, rituals, and ceremony flows.

Question 12

How many meetings are included?

Accepted Answer

Varies by package. Expect milestone check-ins, timeline reviews, and a final logistics meeting. Communication is managed via HoneyBook for clarity and speed.

Question 13

What if our venue has a coordinator?

Accepted Answer

Venue coordinators serve the property; we serve you. We manage your full day flow, vendors, and family experience while partnering gracefully with venue staff.

Question 14

Do you carry insurance?

Accepted Answer

Yes, professional liability and general liability. Many venues require this; we’ll provide COIs upon request.

Question 15

What’s your payment schedule and refund policy?

Accepted Answer

50% non-refundable retainer to secure your date; balance due per contract (commonly 30 days pre-event).
Reschedules/cancellations follow the contract terms. If scope or guest count changes, we’ll issue a change order.

Question 16

Do you offer micro-wedding support?

Accepted Answer

Absolutely, micro-weddings are our sweet spot (≤50 guests). Ask about streamlined timelines, intimate layouts, and elevated vendor teams tailored for smaller guest counts.

Question 17

Do you manage rentals?

Accepted Answer

Yes, either we’ll oversee your pre-booked rentals or handle sourcing/management (package-dependent). We’ll confirm counts, delivery windows, and pickup plans.

Question 18

What about tipping and overtime?

Accepted Answer

We’ll provide a gratuity guideline for common vendor categories. Overtime for our team is billed hourly with your approval.

Question 19

What tools do you use to keep us organized?

Accepted Answer

We operate inside HoneyBook for contracts, invoices, messaging, timelines, and files. You’ll have a single source of truth for everything.

Question 20

How do we get started?

Accepted Answer

Submit your inquiry with your date, venue (if known), estimated guest count, and any must-have details. We’ll confirm availability and schedule your consultation.

Question 21

Policies at a Glance

Accepted Answer

50% retainer to reserve your date (non-refundable)
Contract required for all services
Final balance typically due 30 days pre-event
Insured + vendor-friendly operations
Travel fees may apply outside BHM/ATL
Overtime available by request

FAQs